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Email Security for HoReCa

Booking confirmations in the guest's inbox, not spam

Fără SPF, DKIM and DMARC configurate corect, confirmările de rezervare ajung în spam, iar escrocii pot trimite email-uri false de „rezervare” și „plată” în numele locației tale. Închidem aceste breșe pentru afacerea ta HoReCa.

Zebrabyte Solutions

What we do in practice for your business's email

From the deliverability of booking confirmations to rejecting fraud carried out in your name.

SPF, DKIM, DMARC for booking confirmations

We correctly configure the three standards confirming that emails sent from your domain are authentic, so a booking confirmation or invoice reaches the guest's inbox, not spam.

Rejection of fake emails sent in your name

A strict DMARC policy means fake "booking" or "payment" messages sent in your restaurant's or hotel's name are automatically rejected by recipients' servers, before they can fool any guest.

Anti-phishing pe conturile personalului

We block phishing attempts targeting reception, bookings and administration — exactly the accounts that handle payment data and guest information — before they reach the inbox.

Protecting guests from impersonation fraud

We stop scammers from using your brand's identity in "pay your deposit here" emails, protecting both your guests and your venue's reputation.

The full picture for your HoReCa business

Email security is one piece of a broader strategy for online presence and protection for restaurants and hotels.

See the complete picture for your business →

Full cybersecurity

Besides email, booking systems, guest Wi-Fi networks and customer data need dedicated protection.

See full cybersecurity →

Why it matters for HoReCa

A fake email in your name costs bookings and trust

Pentru un restaurant sau hotel, email-ul e canalul prin care curg confirmările de rezervare, facturile și comunicarea cu oaspeții. Fără SPF, DKIM and DMARC configurate corect, aceste mesaje ajung în spam, iar oricine poate trimite email-uri false de „rezervare” sau „plată” care par să vină de la tine, păcălind oaspeții și afectând reputația locației.

  • SPF defines which servers can send email in your venue's name
  • DKIM digitally signs messages, confirming the authenticity of confirmations
  • DMARC automatically rejects fake emails sent in your name
  • Result: confirmations in the inbox and guests protected from impersonation fraud
90%
From security breaches

They start with a phishing email

<48h
Timp de configurare

For SPF, DKIM and DMARC on your domain

100%
Compatibil

Google Workspace, Microsoft 365 and other providers

24/7
Domain reputation monitoring

For the deliverability of booking confirmations

Real reviews

What our clients say about us

My website was full of viruses and kept throwing errors. It stopped working properly and nobody knew what was wrong. The ZebraByte team helped me right away, cleaned everything up, secured the site and moved it onto their servers. Since then it has been running perfectly with no problems at all. You can tell they know what they are doing and genuinely care. 100% recommended!

Cosmin Szavui

Google

See our clients’ video reviews too →

Frequently asked questions about email security for HoReCa

Answers to the most common questions restaurant and hotel owners have.

Why are customers' booking confirmations landing in spam?

Cel mai des, pentru că domeniul tău nu are SPF, DKIM and DMARC configurate corect, iar serverele de email nu pot confirma că mesajul vine cu adevărat de la tine. După configurare, confirmările și facturile ajung în inbox, nu în spam. Vezi contextul complet în the dedicated HoReCa page.

How do you stop someone from sending fake emails in my hotel's name?

Printr-o politică DMARC strictă, mesajele de tip „rezervare” sau „plată” trimise în numele domeniului tău, dar de pe servere neautorizate, sunt respinse automat de destinatari. Asta face parte dintr-o protecție mai largă, descrisă în the cybersecurity page for HoReCa.

How do we protect reception and booking staff from phishing?

Combinăm filtrarea anti-phishing pe conturile de email cu reguli clare de autentificare a expeditorilor și cu alertare la activitate suspectă. Pentru o protecție integrată a conturilor și infrastructurii, recomandăm și hosting and security dedicated to HoReCa.

Does it work with Google Workspace or Microsoft 365?

Yes. We configure the necessary DNS records regardless of the email provider used, without affecting the delivery of existing emails to guests.

How long does setup take and where do we start?

Configurarea propriu-zisă durează câteva ore, iar înainte de a aplica politica strictă recomandăm 2-4 săptămâni de monitorizare DMARC, pentru a nu bloca email-uri legitime. Cel mai simplu e să talk to a specialist pentru a porni de la situația concretă a domeniului tău.